Q:What will I study in Customer Service course in MBA in Information Technology?
A:You will get to study a number of course if you opt for MBA in Information Technology. The program is usually of two to three years. Among the core courses, one is Customer Services. In this course the students are introduced with the principles of dealing with customers and carrying out customer services effectively.
Q:Tell me about the curriculum taught in Information Technology MBA Programs?
A:Students who have completed their bachelor's are the only one's allowed to enroll in an Technology Management MBA program. Students are taught the basics of both management and Information Technology (IT). Courses are divided into four semesters, in which students are gradually taken from easier issues towards more complex subject matters. The curriculum includes: Technology in the Business Environment, Corporate Finance, Management of technology, Project management, Marketing analysis, Technology and the Law, Strategic Planning and Marketing, Web technologies, Systems analysis, and Computer networks.