Vivint Home Security
With around half a million satisfied customers, Vivint is one of the leading home security providers in the US and Canada. Formerly known as APX Alarm Security Solutions Inc, Vivint is dedicated to helping customers live intelligently by providing smart security solutions. The company was established in 1999 and since then has developed its products and services to meet the challenges of the future. In other words, if burglars are getting smart, with constant innovation, Vivint intends to stay one step ahead. Some of the services Vivint offers include home automation, home security system and home energy management.
The company offers a range of customizable home security solutions so you could protect what matters the most.
Why Vivint is different
Vivint is committed to providing its customers with home security options that are smarter, cost effective, and energy efficient.
As of 2011, the company launched Vivint Solar, one of the fastest growing solar companies which uses the power purchase agreement model. In 2012, the company created a secondary touch screen panel and severe weather alert services to enhance its home security systems.
Easy accessibility – Vivint Sky can be accessed from anywhere. With easy accessibility features you are connected with your home on your phone, tablet or computer.
What Vivint offers
Smart energy solutions – Vivint provides integrated systems powered by Vinint Sky, a smart home control panel which allows you to control your home for anywhere. It uses data analytics to learn and predict your lifestyle. Vivint Sky can be programmed to lock doors, adjust temperature controls at different times of the day, and also switch lights on and off. The small appliance control features also allows you to remotely control your appliances.
Complete home security – Vivint offers integrated sensors and detectors. These may also include motion detectors. Sensors and detectors are designed for you to keep an eye on what’s happening anywhere in your house.
Non-emergency text alerts – You can customize your system so that Vivint notifies you any time a particular type of event takes place in your home. You can decide what counts as a non-emergency alert, and what needs your immediate attention.
History check – Part of home automation, Vivint mobile app allows you to search through 60 days of history. This is to check for suspicious trends and notice areas that could use more security.
Wireless technology – Forget about cumbersome wires and phone lines. Vivint’s home security system is completely wireless and hassle-free. And the equipment uses state of the art technology.
Studies show that homes with efficient security are less likely to be burglarized. As one of the largest providers of smart technology and security solutions, Vivint has become a trusted name when it comes to home security.
Q:What happens when a monitored Vivant security system is triggered?
A:If the alarm is triggered, it is recommended you contact the police department immediately. However, if you are not home, and your alarm system is connected to an alarm receiving center for police response, the authorities will contact the central monitoring station of Vivant who will immediately contact you. The monitoring company will let you know if it was an actual emergency or a false alarm.
Q:How long do the power batteries last in Vivant home security systems?
A:This will depend on the security system you have chosen and its main components. Usually, the backup battery can last up to 24 hours if there is a power outage. Vivant security systems are designed to provide maximum security to customers by making sure the system is operational even in the event of a power outage.
Q:What if my security system needs to be serviced? Does Vivant home security company provide after sales services?
A:Yes. Vivant home security provides after sales services to all its customers. However, each service visit typically costs $49 excluding the price of any equipment replacement. You can also sign up for a Vivant premium service plan for $10 a month. In this plan, there is no additional charge for all service visit costs and expenses. A service visit comes with a 60-day warranty.